PawNest PET PRODUCTS

Return & Refund Policy

30-Day Returns

Unused items in their original packaging can be returned within 30 days of delivery.

How to Return

Email us with your order number and the items you wish to return. We will send return instructions within 1 business day.

Refunds

Refunds are issued to your original payment method within 5 business days after we receive the return.

Damaged or Wrong Items

If your item arrives damaged or incorrect, contact us within 7 days with photos and we will send a free replacement.

Last updated: November 2026